We want you to have the best experience possible and enjoy shopping with us. For most orders, please allow up to 12 business days for delivery but below outlines further specifics surrounding shipping timeframes for different parts of the world. We use this timeframe as a precaution to ensure your order delivers in time, but in most cases orders arrive well before the maximum time frame.
If you have any questions, issues or need assistance with tracking your order please use the leave us a message on Contact Us page and we will respond as fast as possible
. Tracking information is available within 4-5 business days from the day we sent you the tracking code.
Please note that UPS have temporarily suspended their expedited shipment timeframe guarantee. This means expedited delivery time frames are not 100% guaranteed by UPS as they are experiencing delays due to COVID-19. Unfortunately these delays are out of our control so we have temporarily disabled 2-Day and 3-Day shipping to help you avoid paying for a service that doesn't deliver on its promise. Please read more info from UPS in the links below.
See more info here: https://www.ups.com/us/en/help-center/shipping-support/service-guarantee.page?
More info from UPS on COVID-19: https://www.ups.com/us/en/about/news/important-updates.page
If you have any questions or concerns regarding your order please let us know via email@example.com and we'll get back to you within 24 hours.